Help docs.
Written guides for the things people ask most, grouped by the part of SinceCode they belong to. Start with the category, not the search box — most questions are answered by the page next to the one you were looking for.
Open to everyone, on every plan, Free includedGetting started
From a blank account to a site that is live on the internet.
- Building your first page
- Choosing and changing a template
- Publishing, and what happens next
The builder
Pages, blocks, and every colour, font and spacing value in them.
- Adding and reordering blocks
- Editing text, images and buttons
- Desktop, tablet and phone views
Domains & publishing
Your own web address, and the subdomain you start on.
- Pointing a domain you already own
- What your SinceCode subdomain is
- SSL and hosting, and what we run
Forms & enquiries
Contact forms, the inbox they land in, and being told about them.
- Building a form and its fields
- Contact form notifications and the daily digest
- Push notifications on the mobile app
Booking
Appointments taken on your own site, on any Premium plan.
- Services, durations and prices
- Staff calendars and their own logins
- Availability, holidays and blocked time
Galleries
Private, password-protected sets of photos for one client.
- Creating a gallery and setting its password
- Turning downloads on or off
- Storage, and the 20 MB limit on each file
Reviews
Asking customers for a review, and deciding what goes live.
- Sending a review link
- Approving before anything appears
- Where reviews show on your site
Blog
Posts with their own web address and a place in your sitemap.
- Writing and publishing a post
- Saving a draft to finish later
- Ten posts on Free, unlimited on paid
Invitations
One shareable link, RSVPs and a running headcount.
- Designing and sharing an invitation
- RSVPs, meal choices and plus-ones
- The free version and an Event Pass
SEO & Google
The three steps on one screen, on any paid plan.
- Writing a page title and description
- Handing Google your sitemap
- Verifying the site is yours
Account & billing
Plans, invoices, collaborators and cancelling.
- Changing plan, up or down
- Inviting people to work on the site with you
- What happens if nobody signs in for a year
When something looks wrong
The checks worth doing before you message us.
- Changes not showing on the live site
- A form or booking not coming through
- What to send us so we can fix it faster
Not in here? Ask us.
Bug reports are open on every plan, Free included. Hands-on help with your own site comes with any paid plan. Either way a real person on our UK team answers, within 48 hours.